Watch the below videos to get to know our chat and its key features. In the end of the article you can also find some recorded user trainings that tells you everything you need to know about chatting - and more.
Logging in to the giosg console
Profile settings
The giosg Console
New chats and the chat window
Canned answers
Tagging chat conversations
Inviting colleagues to chats
Logging in to the giosg console
This video shows you how you log in to giosg.
Profile settings
It is a good idea to check your profile settings before you start chatting. In the profile settings you can edit your own user information and set sound and desktop notifications for new chat messages.
The giosg Console
Watch this video to get an overview of the giosg console and learn about the different parts of it.
New chats and the chat window
This video shows you how it looks like when a new chat conversation starts and introduces you to the chat window.
Canned answers
Canned answers or saved replies make chatting quick and easy. Watch this video to see how they work.
Tagging chat conversations
Chats can be categorized by tagging them - this video shows you how.
Inviting colleagues to chats
Watch this video to learn about how chat invites work.