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giosg Live 2.0
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Interaction Builder
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AI Chatbot
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AI Chatbot
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Help Center
Chat
General settings
Users and user management
Rules and A/B testing
Giosg script
Technical configurations
giosg Live 2.0
Getting started
Chat
In-chat features
Side panel features
Call
Downloadable guides
Chat
Getting started
Chat
Tips for chatting
Rules for Chat
Rooms and room settings
Routers
Chat settings
Reporting
Apps and integrations
Downloadable guides
Video tutorials
Interaction Builder
Getting started
Designing interactions
Actions
Different types of interactions
Best practices for interactions
Publishing interactions
Video interactions
Reporting
Video tutorials
AI Chatbot
Overview
AI Chatbot
Workflow Builder
Chat
Guides for Live Chat
Getting started
Profile settings for chat
Chat
Start chatting
Keyboard shortcuts in giosg chat
Visitor information
Canned answers
Tagging chats
Visitor's previous chats and rejoining chats
Autosuggest capacity
My and Organization's recent chats
Delete visitor data during chat conversations
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Tips for chatting
Chat communication
Rules for Chat
Create autosuggest messages
Send autosuggest when the chat button is clicked
Use elements on the webpage as chat buttons
Hide elements from a webpage when no agents are online
Rooms and room settings
Custom rooms
Service hours for chat
Creating new tags for categorising chats
Delete sensitive visitor data
Routers
Routers
Chat settings
Add a feedback questionnaire after chat
Add a new domain to your giosg account
Modify the design of the chat window and button
Modify the design of the chat (v1 version)
Define the visibility of the chat
Disable the chat button
Chat is not showing on the website
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Reporting
Monitoring tags
Measure performance with goals
Users and chat statistics report
Reporting terminology explained
Schedule reports to email
Downloading conversation data from giosg
Differences between giosg analytics and other analytics services
Connecting giosg to Google Analytics and Google Tag Manager
See more
Apps and integrations
Connecting Facebook Messenger to giosg
Downloadable guides
Guides for chat agents
Guides for manager users
Video tutorials
Video tutorials for admin users
Video tutorials for chat agents
