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Getting started
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Tips for chatting
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Rooms and room settings
Routers
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A/B testing
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Reporting
Apps and integrations
Downloadable guides
Video tutorials
Interaction Builder
Getting started
Designing interactions
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Different types of interactions
Best practices for interactions
Publishing interactions
Reporting
Video tutorials
Configuring giosg
Giosg script
Whitelisting giosg addresses
Additional configurations
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Help Center
Chat
Chat
Getting started
Chatting
Tips for chatting
Rules
Rooms and room settings
Routers
Chat settings
A/B testing
User Management
Reporting
Apps and integrations
Downloadable guides
Video tutorials
Interaction Builder
Getting started
Designing interactions
Actions
Different types of interactions
Best practices for interactions
Publishing interactions
Reporting
Video tutorials
Configuring giosg
Giosg script
Whitelisting giosg addresses
Additional configurations
Chat
Guides for Live Chat
Getting started
The registration link is not working
Profile settings for chat
Forgotten password
Chatting
Start chatting
Keyboard shortcuts in giosg chat
Visitor information
Canned answers
Tagging chats
Visitor's previous chats and rejoining chats
Autosuggest capacity
My and Organization's recent chats
Delete visitor data during chat conversations
See more
Tips for chatting
Chat communication
Rules
Introduction to giosg Rules
Create a rule only for the front page
Use several URLs in the same rules condition
Create autosuggest messages
Send autosuggest when the chat button is clicked
Use elements on the webpage as chat buttons
Hide elements from a webpage when no agents are online
See more
Rooms and room settings
Custom rooms
Service hours for chat
Creating new tags for categorising chats
Delete sensitive visitor data
Routers
Routers
Chat settings
Add a feedback questionnaire after chat
Add a new domain to your giosg account
Modify the design of the chat window and button
Modify the design of the chat (v1 version)
Define the visibility of the chat
Disable the chat button
Chat is not showing on the website
See more
A/B testing
Using A/B tests to optimize your results
A/B testing Q&A
User Management
Managing users and teams
Reporting
Monitoring tags
Measure performance with goals
Users and chat statistics report
Reporting terms explained
Schedule reports to email
Downloading data from giosg
Differences between giosg analytics and other analytics services
Connecting giosg to Google Analytics and Google Tag Manager
See more
Apps and integrations
Connecting Whatsapp to giosg
Connecting Facebook Messenger to giosg
Downloadable guides
Guides for manager users
Guides for chat agents
Video tutorials
Video tutorials for chat agents
Video tutorials for admin users
