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Downloadable guides
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giosg Academy
Getting started
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Publishing interactions
Testing interactions
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Configuring giosg
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Whitelisting giosg addresses
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Help Center
Chat
Chat
giosg Academy
Getting started
Chatting
Tips for chatting
Rules
Rooms and room settings
Routers
Chat settings
A/B testing
User Management
Reporting
Apps and integrations
Downloadable guides
Video tutorials
Interaction Builder
giosg Academy
Getting started
Building interactions
Actions
Best practices
Publishing interactions
Testing interactions
Reporting
Video tutorials
Configuring giosg
Giosg script
Whitelisting giosg addresses
Additional configurations
Chat
Guides for Live Chat
giosg Academy
Learn about giosg with giosg Academy
Getting started
The registration link is not working
Profile settings for chat
Forgotten password
Chatting
Visitor's previous chats and rejoining chats
Start chatting
Visitor information
Canned answers
Tagging chats
Autosuggest capacity
My and Organization's recent chats
Delete visitor data during chat conversations
Keyboard shortcuts in giosg chat
See more
Tips for chatting
Chat communication
Rules
Introduction to giosg Rules
Creating a rule only for the front page
Using several URLs in the same rules condition
Creating autosuggest messages
Send autosuggest when the chat button is clicked
Using elements on the webpage as chat buttons
Hiding elements from a webpage when no agents are online
See more
Rooms and room settings
Service hours for chat
Custom rooms
Creating new tags for categorising chats
Delete sensitive visitor data
Routers
Routers
Chat settings
Adding a feedback questionnaire after chat
Adding a new domain
Modifying the design of the chat window and button
Modifying the design of the chat
Defining the visibility of the chat
Disabling the chat button
Chat is not showing on the website
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A/B testing
Using A/B tests to optimize your results
A/B testing Q&A
User Management
Managing users and teams
Reporting
Downloading data from giosg
Users and chat statistics report
Monitoring tags
Measure performance with goals
Schedule reports to email
Differences between giosg analytics and other analytics services
Connecting giosg to Google Analytics and Google Tag Manager
See more
Apps and integrations
Connecting Whatsapp to giosg
Connecting Facebook Messenger to giosg
Downloadable guides
Guides for chat agents
Guides for manager users
Video tutorials
Video tutorials for chat agents
Video tutorials for admin users
