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giosg Live 2.0
General settings
Users and user management
Rules and A/B testing
Giosg script
Technical configurations
giosg Live 2.0
Getting started
Chat
In-chat features
Side panel features
Call
Downloadable guides
Chat
Getting started
Chat
Tips for chatting
Rules for Chat
Rooms and room settings
Routers
Chat settings
Reporting
Apps and integrations
Downloadable guides
Video tutorials
Interaction Builder
Getting started
Designing interactions
Actions
Different types of interactions
Best practices for interactions
Publishing interactions
Video interactions
Reporting
Video tutorials
AI Chatbot
Overview
AI Chatbot
Workflow Builder
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Help Center
giosg Live 2.0
General settings
Users and user management
Rules and A/B testing
Giosg script
Technical configurations
giosg Live 2.0
Getting started
Chat
In-chat features
Side panel features
Call
Downloadable guides
Chat
Getting started
Chat
Tips for chatting
Rules for Chat
Rooms and room settings
Routers
Chat settings
Reporting
Apps and integrations
Downloadable guides
Video tutorials
Interaction Builder
Getting started
Designing interactions
Actions
Different types of interactions
Best practices for interactions
Publishing interactions
Video interactions
Reporting
Video tutorials
AI Chatbot
Overview
AI Chatbot
Workflow Builder
giosg Live 2.0
A smarter, more efficient version of our live communication platform.
Get Started with the Live 2.0 experience
Getting started
Installing the giosg extension
First time log-in
Two factor authentication setup (2FA)
Profile settings in the Agent profile card
Sound settings
Live 2.0 for managers
See more
Chat
Go Online to start serving your customers
Accepting chats
Chatting
Keyboard shortcuts
Agent Chat Actions
Understanding agent statuses
See more
In-chat features
Canned answers
Product card
Tagging chats for Agents
Context menu for numbers
Reply suggestions
Banning Visitors
Shopping cart
Visitor queue
Character input limit
Lead Qualifier
See more
Side panel features
Visitor information
Manage members
Call
Starting a Video call
Call hand off
Call me now
Downloadable guides
Chat Agent Guide 2.0
