Interaction Builder form data

You can create different kinds of forms with giosg Interaction Builder and use the ”Submit form” action to save input data.

Submitted form data

You can create different kinds of forms with giosg Interaction Builder. Forms must always have a button which has ”Submit form” action in order to gather data. You can add an email address to the "Submit form action" which then sends the submitted data to that email, in addition to saving it in Interaction Builder.

After you have created and published your form, you can see the gathered form data straight from Interaction Builder. Click your interaction once and a side bar will open to the right side of the page. From there you will find ”Form data” which shows you the amount of submissions for that exact form. 

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By clicking ”show” you can see the actual forms that have been submitted and their input data. This data can also be downloaded as an xlsx or csv file.

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Deleting form data

Form data that has been gathered from an Interaction Builder form is by default kept until the interaction is deleted from Interaction Builder. However it is possible to set an autodelete to the folder the interaction is located in. You can set a desired number of days after which the gathered form data is automatically deleted.

You can find this setting from the main page of Interaction Builder. Choose the collection you want to apply the autodelete to, click the wheel next to it and choose ”Autodelete form data”. After that set the desired amount of days the data is kept and apply. 

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Please note that the Autodelete applies to all interactions in that specific folder. If you have older data in your interactions than the time range you have selected, the autodelete will immediately delete the older data.