Once you have built your interaction and tested it on Interaction Builders's preview page, it is time to publish.
When you publish an interaction you can, in Interaction builder, decide on the following things:
- Do you want to show the interaction on all pages on your website, or only on a few selected ones?
- Should the interaction be showing on all devices (Mobile, Desktop, Tablet)?
- Should there be a time delay (After “x” seconds, the interaction should show)?
- Is the interaction meant to be using only during a certain time period?
Want to test your interaction on the website before making it visible to everyone?
This article shows you one way to do it.
Choose conditions that need to be met for the interaction to show
Publishing (as well as unpublishing) is done from the Publish page in Interaction Builder.
Define URLs, devices and delays
Start by choosing the domain (or room, if used in chats or calls) that you want to use the interaction in. If you want the interaction to trigger on specific webpage, fill in the URL string for that page . Finally, edit which devices the interaction will be showing for and set a delay for it if needed.
Scheduling interactions
If you want to schedule the interaction to be used only within certain dates, define the start and end time for it.
This allows you to build and publish interactions in advance, and for example prepare your campaigns well before they start.
If these are left empty, the interaction will go live immediately and will be in use until unpublished.
The only mandatory condition is the "Rooms and domains" one. The rest can be left empty if you want to use the interaction on all pages in a domain, for all visitors and without any delays.
You can also create several "targeting audiences", which work as alternative groups of conditions. With this, you can for example show the same interaction on one page during one time period, and on another page with another time period.
Press publish
Use the "Publish" button at the top right corner of the page to publish the interaction. If you make changes to your interaction after Publishing it, always remember to Republish it so that your changes also reflect on the live interaction.
Advanced targeting
Using URL, device and delay is a good start but it is possible to use more advanced targeting of interactions as well. .
Here are some related guides that you might find useful:
Targeting interactions to different audiences