Efficient communication in a real-time chat environment is crucial. Implementing keyboard shortcuts is an excellent method to save valuable seconds, contributing to the overall speed and effectiveness of our interactions.
There are different kind of shortcuts available in Chat 2.0:
- Available when giosg chat window is open:
Alt + Enter - Opens the chat dialog with the longest waiting visitor notification.
On Windows:
Shift + Ctrl + F - Focus mode
On macOS:
Shift + Cmd + F - Focus mode
- Following shortcuts are available when at least 2 chat dialogs are active.
On Windows:
Shift + Ctrl + left arrow - Moves to the dialog on the left.
Shift + Ctrl +right arrow - Moves to the dialog on the right.
On macOS:
Shift + Cmd + left arrow - Moves to the dialog on the left.
Shift + Cmd +right arrow - Moves to the dialog on the right.
- These shortcuts can be used to directly activate the following features:
- @ - triggers Invite people feature
- ? - triggers Reply suggestions feature
- # - triggers Tagging feature
- Basic syntax shortcuts both on Agent and Visitor side:
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