Get Started with the new Agent Hub experience

Meet the new redesigned Agent Hub experience, built around your feedback to help your team connect with customers and work more effectively.

In this article we have gathered some resources to get you started on your journey of discovering the new giosg Agent Hub. 

Getting started

Logging in to the new Agent Hub

Profile settings

Start serving your visitors

Go online to start serving your customers

Accepting a new chat

Starting a video call

Leaving a chat

During a chat

Access visitor information

Managing members and inviting

Tagging chats

You can find more articles and presentations of features here.

For a detailed downloadable guide, please visit this article