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giosg Live for Managers
giosg Live for Agents
Getting started
The basics of Live chat
In-chat features
Calls
Whatsapp
Downloadable guides
Chat Console
General settings
Users and user management
Rules and A/B testing
Giosg script
Technical configurations
giosg Live for Managers
Getting started
Tips for chatting
Rules for Chat
Rooms and room settings
Routers
Chat settings
Apps and integrations
Downloadable guides
Video tutorials
Interaction Builder
Getting started
Building interactions
Design settings
Actions
Different types of interactions
Publishing interactions
Interaction types
Elements
Video tutorials
AI Assistants
The basics
Monitoring and optimising your AI
Reporting
Chat reporting
Interactions reporting
Call reporting
Conversational Reporting
Workflow Builder
Accessibility
Accessible interactions
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Help Center
giosg Live for Managers
giosg Live for Agents
Getting started
The basics of Live chat
In-chat features
Calls
Whatsapp
Downloadable guides
Chat Console
General settings
Users and user management
Rules and A/B testing
Giosg script
Technical configurations
giosg Live for Managers
Getting started
Tips for chatting
Rules for Chat
Rooms and room settings
Routers
Chat settings
Apps and integrations
Downloadable guides
Video tutorials
Interaction Builder
Getting started
Building interactions
Design settings
Actions
Different types of interactions
Publishing interactions
Interaction types
Elements
Video tutorials
AI Assistants
The basics
Monitoring and optimising your AI
Reporting
Chat reporting
Interactions reporting
Call reporting
Conversational Reporting
Workflow Builder
Accessibility
Accessible interactions
giosg Live for Managers
Settings and account administration.
Live 2.0 for managers
Getting started
Profile settings for chat
Tips for chatting
Chat communication
Rules for Chat
Create autosuggest messages
Send autosuggest when the chat button is clicked
Use elements on the webpage as chat buttons
Hide elements from a webpage when no agents are online
Rooms and room settings
Custom rooms
Service hours for chat
Creating new tags for categorising chats
Delete sensitive visitor data
Routers
Routers
Chat settings
Add a feedback questionnaire after chat
Add a new domain to your giosg account
Modify the design of the chat window and button
Modify the design of the chat (v1 version)
Define the visibility of the chat
Disable the chat button
Chat is not showing on the website
See more
Apps and integrations
Connecting Facebook Messenger to giosg
Downloadable guides
Guides for chat agents
Guides for manager users
Video tutorials
Video tutorials for admin users
