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Chat 2.0
Chat
Getting started
Chat
Tips for chatting
Rules
Rooms and room settings
Routers
Chat settings
A/B testing
User Management
Reporting
Apps and integrations
Downloadable guides
Video tutorials
Interaction Builder
Getting started
Designing interactions
Actions
Different types of interactions
Best practices for interactions
Publishing interactions
Video interactions
Reporting
Video tutorials
Configuring giosg
Giosg script
Whitelisting giosg addresses
Additional configurations
Chat 2.0
Getting started
Chat
In-chat features
Side panel features
Call
Telephony
Downloadable guides
AI Chatbot
Overview
AI Chatbot
Workflow Builder
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Help Center
Chat 2.0
Chat
Getting started
Chat
Tips for chatting
Rules
Rooms and room settings
Routers
Chat settings
A/B testing
User Management
Reporting
Apps and integrations
Downloadable guides
Video tutorials
Interaction Builder
Getting started
Designing interactions
Actions
Different types of interactions
Best practices for interactions
Publishing interactions
Video interactions
Reporting
Video tutorials
Configuring giosg
Giosg script
Whitelisting giosg addresses
Additional configurations
Chat 2.0
Getting started
Chat
In-chat features
Side panel features
Call
Telephony
Downloadable guides
AI Chatbot
Overview
AI Chatbot
Workflow Builder
Chat 2.0
Revamped & upgraded: The all-new giosg Live Chat experience
Getting started
Installing the giosg extension
First time log-in
Two factor authentication setup (2FA)
Agent profile card
Sound settings
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Chat
Activate chatting
Accepting chats
Chatting
Keyboard shortcuts
Agent Chat Actions
Understanding agent statuses
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In-chat features
Canned answers
Product card
Tagging chats for Agents
Context menu for numbers
Reply suggestions
Banning Visitors
Shopping cart
Visitor queue
Character input limit
Lead Qualifier
See more
Side panel features
Manage chat tags
Visitor information
Manage members
Call
Video call
Call hand off
Telephony
Call me now
Downloadable guides
Chat Agent Guide 2.0